ph977 is committed to protecting the personal data of every player on the ph977 platform. This Privacy Policy explains exactly what data we collect, why we collect it, how we use and store it, and the rights you hold over your own information under Philippine law.
1.1 This Privacy Policy ("Policy") is issued by ph977 and applies to all personal data collected, processed, stored, and transmitted by ph977 in connection with the operation of the online gaming platform accessible at ph977.vip (the "Platform").
1.2 This Policy applies to all registered players of the ph977 platform, visitors to ph977.vip who have not registered, individuals who contact ph977 customer support, and any other persons whose personal data is processed in connection with ph977's operations.
1.3 This Policy should be read together with ph977's Terms and Conditions (available at ph977.vip/terms-conditions) and the ph977 Responsible Gaming Policy (available at ph977.vip/responsible-gaming). In the event of any inconsistency between this Policy and any other document, this Policy governs in respect of data privacy matters.
1.4 ph977 processes personal data in compliance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, its implementing rules and regulations, and the issuances of the National Privacy Commission (NPC). ph977 also processes data in accordance with the requirements of PAGCOR's online gaming regulatory framework and the Anti-Money Laundering Act (AMLA) as applicable.
2.1 For purposes of the Data Privacy Act of 2012, ph977 — operating the platform at ph977.vip — is the Personal Information Controller (PIC) in respect of personal data collected from players and visitors using the ph977 platform.
2.2 ph977 has designated a Data Protection Officer (DPO) responsible for overseeing compliance with this Policy and applicable data protection law. Contact details for ph977's DPO are set out in Section 15 of this Policy.
2.3 Third-party service providers who process personal data on behalf of ph977 — including payment processors, KYC verification vendors, and game software providers — act as Personal Information Processors (PIPs) and are bound by contractual data processing agreements that impose obligations consistent with this Policy and applicable Philippine law.
3.1 ph977 collects the following categories of personal data, depending on your interaction with the Platform:
| Data Category | Specific Data Points | Collection Trigger |
|---|---|---|
| Identity | Full legal name, date of birth, gender, nationality | Account registration and KYC |
| Contact | Philippine mobile number, email address | Account registration |
| Address | Residential address in the Philippines | KYC verification |
| Government ID | ID type, ID number, ID document image | Mandatory KYC |
| Financial | GCash account reference, PayMaya reference, bank account last 4 digits | Payment registration |
| Selfie / Liveness | Photo submitted for facial match during KYC | KYC verification |
4.1 Directly from You. The majority of personal data ph977 holds is provided directly by you when you register a ph977 account, complete KYC verification, make a deposit, request a withdrawal, contact ph977 support, or interact with any feature of the ph977 platform that requires input of personal information.
4.2 Automatically. When you access ph977.vip, ph977's servers automatically log technical data including your IP address, browser type, operating system, referral URL, pages visited, and session timestamps. This data is collected through server logs, cookies, and similar technologies as described in Section 11.
4.3 From Third-Party Service Providers. ph977 may receive verification data from KYC service providers contracted to perform identity and document verification, and transaction confirmation data from payment processors including GCash and PayMaya. Data received from these sources is used only for the purpose for which it was obtained.
4.4 From Regulatory Authorities. PAGCOR and other Philippine government authorities may share information with ph977 in connection with licensing compliance, problem gambling identification programs, or anti-money laundering investigations. ph977 treats such information with the same or higher security standards applied to directly collected data.
5.1 Under the Data Privacy Act of 2012, ph977 relies on the following legal bases for processing your personal data:
6.1 ph977 uses personal data for the following specific purposes:
7.1 ph977 does not sell, rent, or commercially transfer your personal data to third parties for their own independent use. ph977 shares personal data only in the circumstances described in this section.
7.2 Service Providers (Personal Information Processors). ph977 engages the following categories of third-party service providers who process personal data on ph977's behalf and are contractually bound to handle data only as instructed by ph977 and in compliance with applicable Philippine law:
7.3 Regulatory Authorities. ph977 is required by law to disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine government authorities upon receipt of a lawful order or as required by applicable regulations. Such disclosures are made without prior notice to you where legally required.
7.4 Legal Proceedings. ph977 may disclose personal data to courts, law enforcement, and legal advisors to the extent necessary to assert, exercise, or defend legal rights or to comply with a court order of competent Philippine jurisdiction.
8.1 ph977's primary data infrastructure is operated within data centers serving the Philippine market. Certain service providers — including game software providers — may process technical session data from servers located outside the Philippines.
8.2 Where personal data is transferred outside the Philippines, ph977 ensures that appropriate safeguards are in place consistent with Section 21 of the Data Privacy Act of 2012 and NPC implementing rules, including contractual data transfer clauses that impose data protection obligations equivalent to those under Philippine law.
8.3 Identity documents, KYC data, financial transaction records, and communications data are processed and stored within data infrastructure that meets the security standards required by the NPC and PAGCOR. ph977 does not transfer Sensitive Personal Information to third parties located outside the Philippines except where required by applicable law or as necessary to perform mandatory KYC verification using licensed verification vendors.
9.1 ph977 retains personal data only for as long as necessary to fulfill the purposes described in this Policy and to comply with applicable legal obligations. The following retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account registration and KYC documents | 5 years after account closure | AMLA compliance, PAGCOR requirements |
| Transaction and financial records | 5 years from the date of the transaction | AMLA and tax record requirements |
| Game session history | 2 years from session date | Dispute resolution, PAGCOR auditing |
| Customer support communications | 3 years from the date of the interaction | Dispute resolution, quality assurance |
| Marketing consent records | Duration of consent plus 1 year | Consent verification |
| Technical/device logs | 90 days | Security and fraud monitoring |
| Self-exclusion records | Duration of exclusion plus 5 years | PAGCOR responsible gaming compliance |
9.2 Upon expiry of the applicable retention period, ph977 will securely delete or irreversibly anonymize personal data. Anonymized aggregate data — which cannot be used to re-identify any individual — may be retained indefinitely for statistical and platform improvement purposes.
10.1 ph977 implements technical and organizational security measures designed to protect personal data against unauthorized access, disclosure, alteration, loss, and destruction. These measures include:
11.1 ph977.vip uses cookies and similar tracking technologies to operate the platform, maintain session state, prevent fraud, and — where consent has been given — analyze usage patterns.
11.2 The following categories of cookies are used on ph977.vip:
11.3 You may manage cookie preferences through your browser's settings. Disabling strictly necessary cookies will prevent you from logging in to and using the ph977 platform. Disabling functional or analytics cookies will not affect your ability to access ph977 but may affect your user experience.
12.1 Under the Data Privacy Act of 2012 of the Philippines, you hold the following rights in respect of your personal data held by ph977:
12.2 To exercise any of the above rights, submit a written request to ph977's Data Protection Officer at the contact details in Section 15. ph977 may require you to verify your identity before processing the request. ph977 will respond within the timeframes required by applicable law and will not charge a fee for processing rights requests, except in cases of manifestly unfounded or excessive repetition.
13.1 The ph977 platform is strictly intended for persons aged 21 years and above. ph977 does not knowingly collect personal data from persons under the age of 21. This age threshold reflects PAGCOR's minimum age requirement for online gaming in the Philippines.
13.2 ph977 uses mandatory KYC verification — requiring submission of a Philippine government-issued ID — to verify the age of all registered players before processing withdrawals. Accounts where the KYC verification reveals that the account holder is under 21 years of age will be immediately suspended.
13.3 If ph977 becomes aware that personal data has been collected from a person under 21 years of age, ph977 will immediately suspend the account, delete all personal data associated with the account to the extent not required to be retained under applicable law, and — where applicable — report the matter to PAGCOR.
13.4 Parents and guardians who believe a minor may have created a ph977 account should contact ph977 support immediately to report the matter for investigation.
14.1 ph977 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, regulatory requirements, or platform operations. The current version of this Policy, together with the effective date, is always available at ph977.vip/privacy-policy.
14.2 For material changes to this Policy — changes that significantly alter the purposes for which ph977 processes your personal data, or the categories of third parties with whom it is shared — ph977 will notify registered players via the email address or mobile number on file at least seven (7) calendar days prior to the effective date of the change.
14.3 Where a change requires your fresh consent under the Data Privacy Act (for example, a new processing purpose not covered by your existing consent), ph977 will seek that consent separately before the new processing commences. You will not be penalized for withholding consent to optional new processing purposes.
15.1 For all inquiries, requests, or complaints relating to this Privacy Policy or ph977's handling of your personal data, you may contact ph977's Data Protection Officer through the following channels:
15.2 If you are not satisfied with ph977's response to a privacy complaint or data subject rights request, you have the right to escalate the matter to the National Privacy Commission (NPC) of the Philippines, the authority responsible for enforcing the Data Privacy Act of 2012.
ph977 handles your personal information with the care it deserves — encrypted, PAGCOR-compliant, and fully subject to your rights under the Data Privacy Act of 2012. When you play at ph977, you're playing on a platform that takes your privacy seriously. Register today. 21+ only.
Data Privacy Act 2012 Compliant · NPC Registered · 21+ only · GCash & PayMaya